In 2022, after being promoted to a leadership role, I was in search of a coach to sharpen my leadership skills. At this time, I mentioned to a friend that I was looking for a coach and she said: “You should look up Kay Fittes,” so I searched the internet and found Kay’s coaching website, highheeledsuccess.com, read her book, “Achieving High Heeled Success, 50 ways for Career-Oriented Women to Succeed,” and reached out to schedule a call with her. After an introductory call, where we discussed her coaching style and content, I decided to enroll in her 6-month program. During my first coaching session, we discussed goals, expectations, and outcomes. Initially, my focus was on creating meaningful and impactful presentations for executives. This is an area where Kay shines and she quickly provided articles, suggestions and ideas that were easy to follow and implement. Most of my presentations are very technical in nature, so finding a method to simplify my message in a meaningful, humorous, and impactful way is critical. As I begun to implement Kay’s techniques and ideas, I observed that my presentation audiences were more engaged, asked more questions, very complimentary, and reached out to me for follow-up engagements.
Kay has an interactive and adaptive coaching style that is effective in today’ dynamic workplace. She typically provides alternatives and things to consider, “additional lenses” to view workplace challenges and opportunities. These lenses have provided me insight and a roadmap to quickly evolve from an individual contributor to an executive and leader. One of the key areas of focus was learning to delegate and empower my team and why it matters. This includes understanding my strengths as a leader and those of my team. Based on my team’s strengths, I started handing off work and responsibilities. Whenever I have a scheduling conflict, I delegate to one of my direct reports instead of cancelling the meeting. I see my direct reports stepping up, growing, and gaining respect because of my journey. Today, my team has taken on additional reporting and documentation for senior leadership. This is a notable improvement from a year ago. I am learning to step over and let them step in and be the leaders I know they can be. This is an evolution for all of us.
One of the things I appreciate about Kay’s coaching is all the resources she provides. Though I may not always use what she provides, this additional information provides me another perspective that I may not have considered. Our coaching calls are customized and based on a specific request on something happening in the workplace. Kay is very flexible and always willing to change the focus or our coaching call accordingly. For example, I recently had special project where I needed some guidance. Kay researched the topic prior to our call and assisted with ideas for framing the project and the deliverable. As a female in a competitive, male dominated field, Kay has helped me navigate corporate America in a more successful and professional way.
Having a coach over the last year has made a noteworthy impact in my life. Kay is a valued member of what I call “TEAM TIFFANY” that includes my career coach, an industry leadership coach, fitness coach, my boss, my corporate mentor, and my husband. I would encourage any woman, at any stage of her career, to seek out a coach. Specially, Kay brings a unique skill set for coaching women. When I read Kay’s book, there were so many aspects that I could relate to. Having a coach is not unusual or unique, for example, Olympic athletes or sports teams all have coaches. When we go on a trip or journey, we need guidance such as a map or compass to go in the right direction. A coach is that guidance. Kay brings something special to “Team Tiffany” with her thoughtful communication skills; the way she conducts her coaching sessions; her respectful and considerate manner. When I met Kay, I knew immediately, “…this is the one!” Why would I NOT ask for a coach for guidance to be successful? Why don’t more women feel empowered to seek out a coach? As women, we too often think we must do it all on our own. The most successful people have coaches. Let’s get the word out there, get a coach!
Tiffany Braun
Cybersecurity Executive
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